Product Dimensions & Properties
- Imperial Mastercrafts
- Imperial Knots
- 21 Days
The product comes with 6 month warranty against any manufacturing defects and any other issues with the materials that have been used. The warranty does not cover damages due to usage of the product beyond its intended use and wear and tear in the natural course of product usage.
For any manufacturing defects and damages in transit, we offer easy replacements. In case, you receive a damaged product, please contact us within 7 days of receipt. Email us a few photographs with the order number and item code to firstname.lastname@example.org. We will assess the damage and revert within 24 hours. We will either arrange to collect the product and send you a replacement free of charge or just send you a replacement part. Find out more about replacement policy here.
Vacuum regularly to remove dust and prevent it from settling into the fibres.Avoid direct and continuous exposure to sunlight.Reverse sides to ensure equal use of both sides.Rug protectors recommended to guard against flattening of pattern, when used under heavy furniture.In case of a spill, dab the spot with a soft dry cloth. Do not rub the stain. Professional rug cleaning recommended.